Retail strategy at the intersection of acceleration and disruption

What’s a COVID-era trend and what’s here to stay? Amar Singh is the Senior Director in Consulting at the marketing research company, Kantar. As a retail consultant who specializes in macroeconomics and forecasting, Amar has invaluable insights on the past, present, and future impacts of the pandemic.

At the post-COVID intersection of acceleration and disruption, Amar fleshes out the trends that all retailers should be keeping their eyes on. In this episode of The Voice of Retail podcast, Michael and Amar talk about supply chain disruption, how AI in the retail space might be too focused on the past, and what the “returning to normal” timeline really looks like.