Digital strategy in changing times with Kais Makhlouf, Vice President of Digital Solutions at Thinkmax

Kais Makhlouf, Vice President of Digital Solutions at Thinkmax Consulting, leverages his decades of hands-on experience developing and refining digital strategies for retailers. Focusing on their needs, priorities and pre-existing digital ecosystems, Kais helps retailers navigate the ever-evolving digital landscape.

Today on The Voice of Retail, Kais lets us into his world of digital strategy development. Kais and Michael LeBlanc talk about Kais’ experience in the industry, changing trends and impacts of the pandemic.

Lastly, Kais shares his key pointers on creating resilient digital strategies, what to learn from the past and how to prepare for the future.