Say less, get more: A refreshing take on modern negotiation

Fotini Iconomopoulos is the person you call if you need to get what you want.

After a decade in the retail space, Fotini refined her negotiation skills in the consumer packaged goods industry before becoming a management consultant. Today, she teaches MBA Negotiations at the Schulich School of Business, speaks to audiences all over the world and, most recently, wrote a book titled “Say Less, Get More: Unconventional Negotiation Techniques to Get What You Want.”

Fotini joins Michael LeBlanc on The Voice of Retail to talk about refreshing our understanding of negotiation and proven tactics that can work for anyone. They discuss Fotini’s retail origin story, war rooms and common misconceptions to step away from.