Delivering transformation in retail with Oliver Banks

Change, whether it be predictable like certain consumer trends, or unexpected like the COVID-19 pandemic, can be a catalyst for both positive and negative transformation. Retail transformation specialist, Oliver Banks, shares his insights on how to work with change, rather than against it. From having fun by fostering an “experimental edge”, to reaffirming your company’s mission, Oliver offers a host of ways that retailers can deliver positive transformation in rapidly changing times.