Transform Your Fraud Prevention Strategy: Yale Holder, VP of Customer Experience at Moneris, Shares Trends & Expert Tips

It’s Fraud Prevention Month, and in this episode of The Voice of Retail, host Michael LeBlanc chats with Moneris, Vice President of Customer Experience, Yale Holder, about the latest fraud prevention trends. They reveal how overall reported fraud has dropped, thanks to enhanced security tools and growing retailer awareness. However, in-person refund fraud and terminal theft are rising, illustrating how criminals shift tactics. Yale explains practical, low-cost strategies—like password protection and secure payment gateways—that every retailer can adopt to protect revenue and brand reputation.