Speaker Spotlight | Kevin Graff, founder Graff Retail

In this special format bonus episode, Michael welcomes back to the podcast Kevin Graff, the founder of Graff Retail, top 100 global retail influencer working with retailers and service businesses around the globe to help them get better results from their teams. Kevin is also a speaker at the RCC Retail HR conference coming up March 25th. Michael asks him for two starts, and one stop, based on what he has learned and experienced over the past year of the COVID era.