Retail’s Future Unlocked: AI, Fast Delivery & the New Consumer Mindset with Lindsey Mazza, Capgemini’s Global Retail Lead

Lindsey Mazza, Global Retail Lead at Capgemini, joins The Voice of Retail to discuss their latest consumer study, « What Matters to Today’s Consumer 2025 » highlighting AI’s role in retail, the rising demand for ultra-fast delivery, and the future of retail media. She breaks down evolving consumer behaviours and how retailers must adapt to stay competitive.