Retail Strategist Carl Boutet and his latest book « Blind Spot: Navigating the Unseen Effects of Technology on Commerce »
On this episode, I welcome back one of my favourite guests on the pod, my good friend Montreal-based Carl Boutet. Carl is a retail strategist, professor, and author of his latest soon-to-be best-seller, Blind Spot: Navigating the Unseen Effects of Technology on Commerce. » We discuss Carl’s journey into academia, retail trends from NRF 2025, AI’s evolving role, and the future of technology in commerce. Carl also shares insights on curiosity, innovation, and digital transformation.
